Upon approval as a stockist with Denali Home Fragrance, minimum orders are per approved retail location.
Opening Minimum Order = $200
Re-Order Minimum = $150
All SKU’s begin in increments of 4 and can be increased by 2.
For best merchandising results we require initial orders include a minimum of 4 scents.
*Note: To qualify for the reorder minimum, stockist must place regular orders (at least two times per year).
Payment is required up front. Orders must be paid by Visa, Mastercard, Discover or American Express. All payments must clear before shipment is released.
All of our products are hand crafted so please allow 1-2 weeks for processing time. You will be notified via email with tracking information when your order ships.
- We ship all wholesale orders via FedEx Ground, UPS Ground or USPS unless prior arrangements have been made. We currently only ship within the United States.
- Customer is responsible for all shipping and handling fees, which will be added to your invoice.
- Denali Home Fragrance is not responsible for carrier delays.
- Stockist must notify Denali Home Fragrance of any shipping error or product damage within 5 days of receiving your order. Please photograph the damaged merchandise and shipping box and email to firstname.lastname@example.org
Due to the handcrafted nature of our products, any cancelled order is subject to a 50% cancellation fee to be paid within 15 days of cancellation.
All order cancellations must be received via email to email@example.com
RETURNS & EXCHANGES
Please carefully review your goods upon receipt. Claims must be made within 5 days of receipt of shipment for damaged merchandise. A photo of contents and damaged outer packaging/boxes may be required to settle a claim with the freight carrier.
Exchanges may be made on merchandise that is unopened and in resellable condition within 6 months of purchase.
- Stockist is responsible for shipping items back and packing them so they arrive safely. Return freight charges will be responsibility of stockist.
- Exchanged merchandise may total no more than 50% of your next order.
To make an exchange please send an email to firstname.lastname@example.org
Scent sample kits are available upon request. Simply email email@example.com and we’ll get one shipped out to you.
TESTERS One tester of each SKU may be purchased for 50% off the wholesale price per order. Testers are shipped without a box and may not be sold.
- Denali Home Fragrance products can be sold for retail purposes only and cannot be redistributed at a wholesale price. Retailers agree to adhere to MSRP, not including shipping.
- Products must be sold in their original packaging.
- Denali Home Fragrance stockists are not permitted to sell Denali products through any online outlet (with the exception of your own shop website). This includes Amazon.com, eBay, and any other online marketplaces.